Purchase Terms and Conditions

Onyx Energy Purchase Terms & Conditions

1.1 Use of Website: OnyxEnergy.team (the “Website”) is provided by Onyx Energy (the “Company” or “us” or “we”). By using this Website or by placing an order using this Website, you agree to abide by the terms and conditions set forth herein. Only upon acceptance of the terms contained herein, will you be entitled to submit electronic orders. Any violation of the terms will result in termination of your account. Please read these Terms and Conditions carefully before agreeing to be bound by the same. If you do not agree to be bound by the Terms and Conditions, do not place an order. This website is not intended for persons under 18 years of age.

1.2 Account Terms: Access to this Website enables you to submit orders electronically for programs and products. You are responsible for using the Website in a private and secure manner. We are not liable for any damage or loss caused from any unauthorized account access resulting from your actions, such as not logging out of the account or sharing your account password. We reserve the right to refuse registration or cancel an account at any time.

1.3 Payment Options: You can pay online now using a Visa, MasterCard, American Express, or Discover credit card or ACH payment. Charges will appear on your credit card statement as “Onyx Telecommunications LLC | DBA Onyx Energy”. You agree to pay the full price for all Products you purchase from the Website. You are responsible for the timely payment of all fees and for providing us with a valid credit card or ACH account details for payment of all fees. Credit card users may be subject to a preauthorization. The preauthorization is not a charge to the credit card. However, the then applicable subscription charge may be reserved against the Member’s available credit card limit. Onyx Energy will not be held responsible for bank charges, fees or penalties due to overdrawn or delinquent Subscriber accounts. Contact your credit card issuing financial institution for details.

1.4 Onyx Energy Product Purchases: Onyx Energy offers a full suite of software solutions for use by Onyx Energy Sellers to enhance their business offering. These services are listed below, pricing determined based on market factors at time of sign up or incurring a charge:

1.4.1 Initialization and Setup fee: Onyx Energy charges a one-time fee to configure and initialize your account. This charge only appears once. *If applicable

1.4.2 Monthly Marketing CRM Cost: Access to the onyxenergy.team Marketing CRM platform is a subscription program that delivers fresh and relevant content for subscriber use. You are becoming a Subscriber and agree to be bound by these Terms and Conditions if you opt for a Marketing CRM subscription. You can cancel your subscription to your Marketing CRM at any time from the “Account” section of your Onyx Energy account or by notifying the Company at Support@onyxenergy.team. If you do not cancel or submit in writing via email that you wish to cancel, you will be charged the current monthly Marketing CRM subscription cost. Subscription fees prior to cancellation are NOT refundable.

Marketing CRM Membership will renew automatically every 30 days and will be billed at the then applicable rate, unless canceled in accordance with these Terms and Conditions. Memberships and subscription fees are automatically renewed unless proper notice is received from the Subscriber of the desire to cancel.

1.5 Refunds: Seller is not eligible for refund of Company monthly or annual recurring fees. Seller is not eligible for partial refunds for cancellations. Questions regarding refunds should be directed to support@onyxenergy.team

1.6 Questions: If you have questions about your order or if you need more information about a transaction, please contact our Sales Support Department at sales@onyxenergy.team

Need Support?Visit Our Support Desk!

Mon - Sat 9.00am to 7pm
380 SW 5th Street #226, Madras
OR 97741
Open a ticket anytime! 24-48 hours for response.